Refund Policy

Refunds are reviewed after the return or cancellation request has been approved.

• Approved refunds will be processed through the original payment method where possible, or another mutually agreed lawful method.
• Processing and bank credit times may vary.
• Shipping charges may be non-refundable where permitted by applicable law.
• If an order is cancelled before dispatch, refund eligibility will depend on the order and payment status.
• Orders paid through WhatsApp-assisted ordering will be handled according to the payment and cancellation terms confirmed at the time of purchase.

For refund assistance, contact our support team with your order reference.